Privacy Policy

This page informs you of our policies regarding the collection, use, and disclosure of Personal and Non-Personal Information we receive from users of cognitiveinsightscounselling.com (the site).

By using the site and its services, you agree to the collection, storage, use, and disclosure of your personal information in accordance with this policy.

Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website. You will be notified of any Privacy Policy changes: On our Privacy Policy Page.

What personal information do we collect from the people that visit our website or blog? When requesting or signing up on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, or other details to help you with your involvement.

When do we collect information? We collect information from you when you register on our site, subscribe to a newsletter, respond to a survey, fill out a form, or enter information on our site. By registering, you are authorizing us to collect, store and use your email address in accordance with this Privacy Policy.

How do we use your information? We may use the information we collect from you when you register, sign up for our newsletter, respond to a survey or surf the website, or use certain other site features in the following ways:

1. To allow us to better service you in responding to your client service requests.
2. To administer a contest, promotion, survey, or other site feature.
3. To quickly process your transactions.
4. To ask for ratings and reviews of services.
5. To follow up with them after correspondence (live chat, email, or phone inquiries)

We also use your information to provide technical support and obtain feedback on our
services, curricula, and upgrades.

How do we protect your information? Our website is scanned on a regular basis for security and known vulnerabilities in order to make your visit to our site as safe as possible. We use regular Malware Scanning.

We further protect your information from potential security breaches by implementing certain technological security measures including encryption, firewalls, and secure socket layer technology. 

Non-Personal Information In general, we use Non-Personal Information to help us improve the service and customize the user experience.  We also aggregate Non-Personal Information in order to track trends and analyze use patterns on the Site.  This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers, and other third parties at our discretion.

Do we use ‘cookies’? Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in our shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to Understand and save users’ preferences for future visits, and compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf, such as Google Analytics.

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad services functions as they relate to our website.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since every browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, some of the features that make your site experience more efficient may not function properly.

Opting out: Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt-out by visiting the Network Advertising Initiative Out page or by using the Google Analytics opt Out Browser add-on.

Third-party disclosure: We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

Third-party links: As part of the Service, we may provide links to or compatibility with other websites or applications.  However, we are not responsible for the privacy practices employed by those websites or the information or content they contain.

This Privacy Policy applies solely to information collected by us through cognitiveinsightscounselling.com and the Service.  Therefore, this Privacy Policy does not apply to your use of a third-party website accessed by selecting a link on our site or via our Service.  To the extent that you access or use the Service through or on another website or application, then the privacy policy of that other website or application will apply to your access or use of that site or application. We encourage our users to read the privacy statements of other websites before proceeding to use them.

Canada – CAN SPAM Act The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, and gives recipients the right to have emails stopped from being sent to them.

We collect your email address in order to:

• Send information, and respond to inquiries, and/or other requests or questions.
• Process orders and send information and updates pertaining to requests.
• Send you additional information related to your request and/or service.
• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CANSPAM, we agree to the following:

• Not use false or misleading subjects or email addresses.
• Identify the message as an advertisement in some reasonable way.
• Include the physical address of our business or site headquarters.
• Monitor third-party email marketing services for compliance if one is used.
• Honor opt-out/unsubscribe requests quickly.
• Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us at info@cognitiveinsightscounselling.com and we will promptly remove you from ALL correspondence.

Changes to our Policy Cognitive Insights Counselling™ reserves the right to change this policy and our Terms of Service at any time.  We will notify you of significant changes to our Privacy Policy by sending a notice to the primary email address specified or by placing a prominent notice on our site.  Significant changes will go into effect 30 days following such notification.  Non-material changes or clarifications will take effect immediately. You should periodically check the Site and this privacy page for updates.

Contacting Us If there are any questions regarding this privacy policy, you may contact us using the information below.